In case you find any issues trying to finish the process, you will be able to speak with an agent from their side to solve your inquiry.Īfter that, they will accompany you until the refund is done. They will request all the information needed to process the refund. Here, you'll be able to request a refund from Kino, which is the virtual assistant from Paddle.
Xsolla will evaluate your request and inform you about the process. You can find all the information requested in the invoice that you received after purchasing Voicemod.Īfter filling the form, you just need to click on request refund at the bottom. There you'll find the option to request a refund, you just need to fulfill the form. For security reasons, once you have activated the license for the first time on your PC, if you want to activate it. If you want to change your license to the other computer you must link and re-activate it. If you want to use a license on two computers you can but not at the same time.
To request the refund you have to go to the next link: Each Voicemod PRO license works for a computer. If you don't remember which one you used, you can check it in your bank statement, the charge should include the name of the payment gateway, something like this: PADDLE.NET*VOICEMOD - XSOLLA*VOICEMOD The refund has to be processed by the payment gateway that processed your purchase, we work with 2 different ones, Xsolla and Paddle. You can check our terms of use in the next link: Terms of use If you are not happy with Voicemod you can request it if you are within the time frame of our return policy which is the first 30 days after the purchase. Are you thinking of requesting a refund for your Voicemod PRO license?
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